Refund policy

We want you to love how you feel in your Dressable. If something isn’t quite right, we’re here to help.

Returns

We accept returns within 30 days of delivery, provided the garment is:

Original outer shipping packaging is not required.

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Original shipping charges are nonrefundable unless the return results from our error or a refund is otherwise required by law.

Need a different size or color? We’re happy to help, subject to availability.

Customers are responsible for return shipping and the $5 shipping fee for each replacement Dressable.

If we sent an incorrect or defective item, we will cover the applicable shipping costs.

Please email mary@dressable.co with your name, order number, and the item you wish to return or exchange.

We aim to respond within two business days with return instructions.

Please contact us before sending merchandise back so we can properly process your request.

Once your return has been received and inspected, we will notify you of its approval status.

Approved refunds will be issued to your original payment method within five business days.

Please allow additional time for your financial institution to process and post the refund.

Every Dressable is prepared with care, and we want your experience to be a beautiful one.

If your order arrives damaged, defective, or incorrect, please contact mary@dressable.co as soon as possible, preferably within 14 days of delivery.

Include your order number and a photograph of the issue, if available.

We will work with you to provide an appropriate replacement or refund at no additional shipping cost.

This reporting request does not limit any rights available under applicable law.

Unshipped pre-orders may be canceled for a full refund.

If a pre-order is delayed, we will notify you and provide applicable options to consent to the revised shipping date or cancel for a full refund.

Thank you for being part of the Dressable sisterhood.

Always Beautiful. Your Way.